Grand Hotel Victoria Concept & Spa by R Collection Hotels

We stayed at the Grand Hotel Victoria in July 2025. The hotel was renovated recently, and they spared no expense. Our room had a mountain, pool, and lake view. It was modest in size, but not small and very clean and well appointed. The spa is fantastic with incredible steam rooms, a large pool, different saunas, showers, cold room and cold immersion areas. It's a massive spa area that you can use even without booking spa services. I had a wonderful deep tissue massage, so don't skip it if you like a relaxing massage or facial. The outdoor pool is beautiful and we had no issue getting a bed or chairs each day. The restaurant is phenomenal, with excellent food and service and indoor and outdoor seating all with a view of Lake Como. In fact it was one of the better dining experiences we had in Italy. The service is incredible across the board. I wouldn't hesitate to come back, especially if you want

We stayed at Hotel Grand Victoria for a few nights during our Lake Como trip and had a wonderful experience overall. The hotel is in a perfect location, right by the lake and close to shops, restaurants, and the ferry. Our room was beautiful and very spacious, with a large balcony overlooking the pool. We really enjoyed sitting out there and relaxing. The room was spotless, the bed was super comfortable, and everything felt elegant and well taken care of. Most of the staff were warm and helpful. The front desk and concierge were especially great, offering helpful recommendations and making us feel welcome. Breakfast on the terrace was another highlight, with plenty of fresh options and a view that was truly stunning. The only issue we had was with the service in the dining area. While the server was polite, communication was very limited. Responses were often just “yes” with no explanation, even when we asked a question. It made things a little confusing and felt a bit impersonal compared to the rest of the experience. That said, everything else was lovely. The hotel is peaceful, stylish, and a great place to enjoy the beauty of Lake Como. We would definitely come back.

Not sure how people give this anything other than 5 stars. Fantastic rooms, services, and amenities. They’ll take care of anything and everything for you. The restaurants and additional services are a bit overpriced for what they actually offer, but the base breakfast is fantastic and the spa area is quite nice. Great location off to the side of the main menaggio square.