Grand Hotel Yerevan Small Luxury Hotels of the World

Wonderful. I spent my last night in Armenia here to soak up the comfort & it worked! I had a few requests & needs there were easily met with little fuss, and I was personally followed up by the manager to ensure I was comfortable. The rooftop pool was just the relaxation I needed.

We had an amazing experience at GHY, which was centrally located. The hospitality was truly five-star from the moment we arrived. The front desk team was exceptional-every single host we interacted with was professional, courteous, and eager to help. A special shout-out to Tereza, who always greeted us with a warm smile and went above and beyond to assist with any requests (especially assisting with Yandex taxi requests when our app was not working). Her kindness and attentiveness made us feel truly welcome. The housekeeping crew was just as impressive-every detail was taken care of, and our room was consistently spotless and perfectly arranged throughout our stay. The atmosphere of the hotel was vibrant yet relaxing. We will definitely be back!

This morning we went to this hotel to check availability of a room for our wedding this summer,so the reception asked about the date like 3-4 times! Then after a while she showed us 4 rooms it took like 30 minutes this whole process, anyways we went back to the lobby i asked about prices, she told us the event manager is not available and instead the restaurant manager is there so when he arrived he told us that day is already booked! He continued that its a big wedding 200 guest, ours is also that big but obviously only 30% of those people are gonna be there for the morning ceremony not the whole guests!😂 and he said no but their guest are from other countries, funny thing is ours is the same, i asked ok so why did the reception showed us rooms after asking our date and why do we waisted our time if its already booked, he replied we should check again with the other bride and groom and inform you if its booked😃 I told them if they book they need to pay in advance so how is this a booking if they didnt pay any money! Anyways he didn’t have an answer to this and its obvious that it was available for our date it was only a little trick so that we will think we’re losing it and we will ask for that day for more money! Bad management bad services and playing with customers emotions! This is something i will always remember and i will never recommend this hotel to any of my friends family or colleagues for any wedding ceremonies ❌