Grand Hyatt Manila

I had the most wonderful stay at the Grand Hyatt Manilla, it was truly remarkable. The staff are incredibly elite, they were so welcoming and professional and there wasn't a problem they could not solve! The service is top notch. The room is so lovely with a beautiful view of the city, the bed is extremely comfortable and the bath tub with so relaxing. The spa and sauna were amazing, I had a lovely facial. The location of the hotel is perfect, within walking distance of loads of restaurants and shopping. The food is amazing and breakfast is so wonderful with lots of options. All in all 10/10 and I will be dreaming of this place for the rest of my life.

The Grand Hyatt is just that, Grand. I've been to other Hyatt's and this by far is the nicest. We spent the day at the pool. I visited the lounge on the top floor and the view is really nice. The food up there is good too.

I stayed at Grand Hyatt Manila for 13 nights during a business trip and overall, the experience was pleasant with a few areas that could be improved. What I liked: The bed was very comfortable and made it easy to rest well after long workdays. Housekeeping was consistent and reliable, with daily cleaning and water refills. On my last day, the hotel gave me a large bottle of mango juice as a thank-you for the long stay, which was a thoughtful gesture. The mango cake was excellent and definitely worth trying. The lunch buffet stood out with options like tiramisu, beef wellington, and steamed fish served from carts. Guests can also request freshly grilled salmon or ribeye steak, which added a nice touch to the meal. What could be better: Dinner buffet items were often repetitive, which became noticeable during a longer stay. The bed sheets could use some improvement in quality (like Hilton :) ) The gym is small and has limited equipment, which might be a drawback for guests who work out regularly. The pool is also quite small, especially for a hotel rated as five stars. Overall: Grand Hyatt Manila delivers a comfortable and well-managed stay with great food and attentive service. While some facilities could be upgraded to better match five-star expectations, it remains a solid choice for business travelers.