Grand Hyatt Sao Paulo

Great hotel with amazing city views from the room. The location is excellent, close to business areas and shopping, but be aware: traffic to the airport can be heavy, especially during rush hour, so plan ahead. Overall, a comfortable and scenic stay in São Paulo.

We had a wonderful stay at the Grand Hyatt São Paulo! We originally booked a standard room, but to our surprise, we were upgraded to a beautiful suite with an amazing view from the window — truly a highlight of our stay! The service throughout the hotel was excellent, and we felt safe and well taken care of the entire time. The staff were kind and welcoming, always ready to help with a smile. The only small downside was that the elevators were a bit slow, but that’s a minor thing compared to everything else. I’d especially like to thank the team at the Club Lounge on the 20th floor — such a great space to relax and enjoy the view. A special shoutout to the waitress with the braid — she was extremely professional, warm, and attentive. Her service really stood out! The only thing to keep in mind is that the hotel is a bit far from the main international airport, but if that’s not an issue for you, I highly recommend staying here.

Stayed at the Hyatt for a conference. The property and service are great. Nonetheless, I will not rate location, only because it is not recommended to go out on foot and anything by car takes a long time. None of this is the problem of the hotel, it seems to be a Sao Paulo issue.