Grand Josun Jeju

We are just finishing our 3 night stay at this amazing hotel and we don’t want to leave. The service from all staff has been excellent, especially from the team at the concierge desk. Mr Woong Kyu Park went above and beyond to help us. Highly recommend this hotel.

My colleagues and I were here for a work trip. Had a wonderful stay at Grand Josun Jeju. The rooms are spacious, nicely decorated and clean. The buffet breakfast has quite a good selection and even though choices were rather limited for Muslim travellers like us, we were still able to get a rather good number of items from the buffet, all tasted very nice. Staff were very friendly, polite and extremely helpful.

I've been traveling for almost 20 years now and i really enjoy it, but unfortunately i can't give this accommodation more than 3 stars. And that's mainly because i booked one of the most expensive rooms: "King Suite with pool view". The spaciousness is undoubtedly good at around 97sq m, but the amenities are unfortunately just under average for a 5-star hotel. There's nothing more than a kettle and coffee machine. No other benefits for guests of this expensive room. And the worst thing, as other reviewers have already noted, the suite rooms in particular seem to have been inadequately cleaned; the entire terrace area outside was dusty, the beautiful lamps covered in dirt, and the windows hadn't been cleaned in a long time. I'm sorry, but for almost 700,000 KRW a day, i expect a bit more professionalism, and that starts with consistent cleaning of the rooms and outdoor areas. I found the staff to be always helpful, but since the clientele is primarily families with small children, anything else is probably unnecessary. I would have liked to see a bit more staff present at breakfast and dinner to answer questions or clear tables. All in all, anyone booking budget accommodation here will probably be among those who give positive reviews and won't complain about why you should pay extra money for the simple loungers at the rooftop pool. I have stayed in far better 5-star hotels so far. it's unfortunately a shame... 😣