Grand Mandarin Betong Hotel

Prime location, clean and comfy room. High water pressure for shower. With charging station but have to bring own cable

Mixed experience at this hotel. I think it's good for the area though. From what I can tell they have a bunch of unrenovated old rooms and a few floors of renovated rooms. We stayed two nights in the old unrenovated one and one night in a renovated one. Overall: if you get a high floor you will have a great view. The beds are hard but not awful. The water is hot (with some caveats) and good water pressure. There is something wrong with the electric as I couldn't keep my phone charged with a fast charger. The location is excellent and you can walk to most things. The parking garage is fine in the weekday but too busy on the weekend. The garage is three levels but they don't connect to each other, and only the top level connects directly to the lobby. Old rooms: mostly clean but dusty in areas they don't attend to. Ex. Top of toilet paper holder, bottom of closet, corners, drawers. Pain peeling in bathroom, mold on the ceiling. Bathroom has a window and curtain to the bedroom. Separate shower and tub, but shower curtain means water gets everywhere. Almost as bad as a wet bathroom. Electric plugs not located next to bed. New room: our hot water didn't work at all so we had to shower in another room on our last morning. Spiders everywhere. At least 10 of them with webs in every corner. Maid just came with a broom to try to sweep them away. Of course that doesn't work. They closed off the bathroom window and now it's a wall. Shower had proper glass enclosure and door and they switched to environmentlally friendly refillable soap and shampoo dispensers vs the little plastic bottles. Electrical outlets by the bed, but same problem with charging. Nice new large smart TV. More modern furniture but the room is more sparse - ex open clothes hanging bar vs closet in the old room. The entire floor smelled like smoke, even though I think all rooms are non -smoking. Overall it was expensive for what it is. Rhrt charge almost 2000 baht for the renovated rooms and our hot water didn't work. I might stay there again, or I might try a smaller accommodation.

Room - old. It’s neat but not clean. Air conditioner is not cold. Service - receptionist is unfriendly, rude n not helpful. Manager on duty 17/3 was argumentative, unfriendly n rude. Asked for his name, he refused n started arguing. Not recommended.