Grand Mildom Hotel

I recently had the displeasure of staying at Grand Mildom Hotel and my experience was really Horrible. From the moment I stepped foot into the establishment, it became abundantly clear that customer satisfaction was not a priority. Language is a barrier but staff rudeness surpassed all expectations. From the front desk to the restaurant, it felt as though I was inconveniencing them by merely being there. But the appalling treatment didn't end there. Upon checking out, I was slapped with exorbitant fines for dirty linens/ towels to the room. These charges were completely unjustified. They never washed or changes the towels& Linens from day 1 till the day of checkout. When I questioned the staff about the fines, they were not only unapologetic but outright deceitful, claiming that the charges were standard procedure. Every Room has an A/c issue, even the weather is cold outside, rooms are hot. One cannot control the temperature inside the room as per self preference. The hotel staff displayed a complete lack of competence when it came to handling luggage. My bags were mishandled, causing unnecessary delays and frustration. It was as though they had never been trained in basic customer service protocols. Overall, my experience at place was nothing short of a disaster. From the rude staff to the unfair charges and inadequate amenities, it's clear that this establishment prioritizes profit over customer satisfaction. I would strongly advise anyone considering staying here to look elsewhere for accommodation.

Wow, never been to a hotel who should begged for a cleaner. 3 times I asked from to the reception for a cleaner and she just whispered something and hang out the call. Such a rude behaviour. Of course we didn’t got a cleaner… please do yourself a big favour and avoid this place at all costs!!!

This hotel has no reputation, and the sound insulation effect is very poor, the service attitude is also very poor, all people do not come to this hotel, who stays who regrets. It's 10 times the price of other hotels, but its service is rubbish. And particularly disgusting, satellite conditions are also very bad, very disgusting, do not come to garbage.