Grand Rocky Hotel

I think this hotel is the most strategically placed establishment. It's within walking distance to the city's icon, The Big Clock (Jam Gadang). Both side of the hotel offers great view. Southeast side points to The Big Clock, northwest side to the Sianok Canyon. For the room, the decor needs refurbishment, some ramping-up. It looks outdated (this hotel appears quite to be in the senior league). Breakfast was great and delicious. Parking lots were adequate. All in all, there's still a lot of room for improvement.

We stayed in this hotel for 2 nights for our trip to Bukittinggi. Overall, it was a pleasant experience. We had some issues with our room in the first place but it get sorted immediately by the hotel team so it was fine. Staff is very friendly and attentive to your needs, room is comfortable but I believe should be properly maintained. Variety of options in breakfast buffet and generally tasted good. Room rate is reasonable and worth it if you are travelling to Bukittinggi.

Rooms was dated. Aircon was not working. Fridge was not working. Safe battery died. Change to another room. Fridge was making lots of noise. Had to plug out during the night to sleep. Hot water supply was out next night. Some light in the room was faulty. Not a 4 star standard. More like 2-3 star. Breakfast was mediocre for Indonesian Standard. Only had 1 breakfast. Ate breakfast outside for the rest of the days although paid for 4 nights of breakfast. Only good thing was the staff was great. Attend to our needs.