Grand SPA Lietuva Hotel Druskininkai

PROs - Nice hotel, design, spacious, parking - Services are top notch - Breakfast was great CONs Rooms - mediocre, but bathroom was nice Receptionists - to hotel and spa were unfriendly with attitudes. Rolling eyes because I requested an invoice. Then in spa asking "what do you want" in a very unfriendly way. I would expect such impolite way of communication if I was criticizing something or did something rude but literally just said hello and asked for invoice when checking out and that I was looking for someone from the hotel staff in the spa. Other hotel staff was great and friendly, so don't understand what was going on with the receptions. (Maybe just both had bad days - can happen). This left a bad impression from an overall very nice hotel complex. I would still highly recommend this complex because it's got great services and the city looks great.

Rooms are a bit run down, and food needs an update. But spa area is really good. They have a great playroom for kids . Overall we enjoyed our time there. I would recommend choosing this hotel if you are travelling with kids.

Breakfast was poor and untasty. Food left in total disarray. Service unfriendly, no hello, no thank you, no good bye, no smile. This makes it perfect for a one day stay. The hotel itself and the SPA ok.