Grand View Resort Beitou

I absolutely love this hotel! First, its location and the quality of their hot spring water are fantastic. Plus, their service is just outstanding. I stayed here twice within two weeks for work in Taichung, and they prepared a delicious breakfast for me each time, making my high-speed rail trip to Taichung so enjoyable. Everyone here is incredibly nice and helpful, even remembering which room I was in. If you’re coming to enjoy hot springs and great food, I highly recommend this hotel—you won’t be disappointed!

We came here for the private hot spring room. Little to no wait. The whole family got a room for ourselves. Towels, shower rooms and other amenities are provided. Staffs are friendly and helpful. Our kids love to dip the warm water and then play around with the cold water from tap.price is about $130 USD. They also have shuttle van to drive you to the Beitou MRT station after your stay.

This hotel is far from what it claims to be — definitely not up to a 5-star standard. The restaurant service was poor, and the staff were cold and unwelcoming. The pool area was no better — if you need towels or anything else, you have to get them yourself. There was absolutely no sense of professional service. You’re paying 5-star prices for 3-star quality. I have no good memories from this stay, and I will never bring my family back here again. To anyone considering this hotel: think carefully before you book. Are you really willing to pay this kind of money for such poor service? Good luck.