Grande Bretagne

We had such a wonderful experience! Our waiter, Christos, was incredibly friendly and welcoming – compliments to him for his excellent service. The service was quick and attentive, and the food was delicious. The pizzas were outstanding, full of flavor and perfectly cooked. The atmosphere was warm and inviting, making it a place we truly enjoyed spending time in. We will definitely be coming back!

Certainly a nice looking hotel with magic looks and perfect location. However all this nice looking place results in a cold atmosphere with no soul. Service is far behind expectations as most of the staff does not understand the essence of customer service and satisfaction. Not a place where to have lunch or dinner. For breakfast, orange juice is not fresh, in an area all surrounded by orange trees.

My hotel room smelled like mold coming from the air vents. When I informed the hotel staff they made of lies about it bring perfume or pipe cleaner they sprayed around all the hotel despite my room being the only one that smelled terrible out of our whole tour group. The staff was hostile and dismissive to my safety concerns, and I had to spend most of the night in the bathroom because the smell made me feel sick and persistent despite all my efforts to get rid of it. I will never come back here as nobody cares about guest experience or safety.