Great Blue Resort Bonnie Lake Resort

The resort is lovely. Nice sandy beach, plenty of old trees. They even have a small dog park in the resorts. The lake was unexpectedly warm and everyone we met there was lovely and friendly. The ice cream at the welcome centre is the best. We enjoyed kayaking on the lake, all the birds and the loon calls. Even spotted a beaver. It’s nice and quiet. Being here made the heat warnings bearable. We will be back.

The employees were all very friendly. The facilities were more than adequate. They had an above average beach for a cottage, a decent sport court and giant pillow/trampoline that my kids enjoyed. My only complaint was the cleanliness of the cottage itself. The deck was filthy! I suspect it's never been cleaned. It would need about an hour with a pressure washer to rectify it. We couldn't eat outside at all. The interior was not as bad but could also have used a good scrub down.

We stayed from July 2 to July 5, 2024. Here is the comment I left on their customer survey: The beach was closed and all water use prohibited due to the possibility of blue green algae being present in the lake. That was not the main problem though: There was only one email notifying us about this on the day we arrived. There was no communication about test results from the ministry, or when they could be expected, or if swimming might be a possibility, not to mention if it was safe to shower or use any tap water for anything. We had to go and seek out staff to ask, who provided no information. Only when we were leaving and pressed the staff, did they confirm the presence of blue green algae. Why was there no communication for the 3 days we were there? I mean, this is a health issue and I would expect explicit directions from staff. When we asked if we could shower safely, the staff refused to say yes or no. That is completely unacceptable. It seems the size of Bonnie lake resort has outpaced the carrying capacity of Bonnie lake, and the blue green algae problem will only get worse. It also seems that we were kept in the dark so we would not demand a refund. For example, if you stay at a hotel or resort and cannot shower, or safely use the tap water, it would seem within reason that a refund would be warranted. We feel lied to and taken advantage of by your company. We have stayed at Bonnie Lake 3 times, but we would not book here again.