Green Hotel Budapest

The location is okay but for the rest this hotel does not meet the expectations. Old room, old bathroom, beds are not more as a wooden tile, everything breaths 70ties and needs renovation after being used for 50 years.

A lot of broken things, everything is dirty. We found a lots of hair in bathroom also, no one has cleaned, unfresh towels. Really loud noise from window and you can hear sounds from rooms around. Food is fine most likely, but drinks (coffee and juice) are awful - feels like made of cheapest powder. Placement of hotel is fine, next to metro and other transport and also shops, but overall it is not best part of city - very questionable people chill around and it feels a bit dangerous. This hotel is definitely lower stars than it is trying to be.

The hotel rooms are mediocre. The beds are comfortable and in a room overlooking the courtyard there wasn't too much noise from the street. So much for the advantages. The walls are paper-thin, so we could hear every word of conversations in the next room. There is some black mold in the shower. The paint is chiping off here and there. In general, the facilities could use some renovation. The towels provided aren't too fresh. Not that they are dirty, but they might be stored for a long time or washed with too little detergent. The building has only two lifts - one limited to 2 persons and the other to 5 - which is not enough for a hotel of this size, especially during morning rush hour. The food is awful. For breakfast we had a choice of cereal, stale bread, cheap hot-dogs chopped into small pieces, overcooked scrambled eggs (probably because they have been left in the bain-marie for an hour or so) and some mush I wouldn't dare guessing the origin of. The juice tasted like that cheapest watered down formula from the supermarket. They even managed to screw up the tea by offerring lukewarm water instead of boiling-hot. The worst aspect however is the most important part of any hospitality business - the service. They are brash and unhelpful. They wanted to keep our IDs overnight. When I protested mentioning that I don't feel secure leaving my documents with them and that it's a breach of EU's GDPR they returned it laughingly asking if I feel secure now. The comments between the staff in Hungarian were also an unpleasant touch. The staff don't wear any badges and don't always adhere to a unified dress code, so you can never be sure whether you are addressing somebody who works here or another guest. The room service was limited to a change of towels and taking away the trash. There was no sign of anybody even vaccuming the room.