Grupotel Santa Eulària & Spa Adults Only

Location is great if you like a quiet getaway and a beautiful city with calm beaches. Furniture may be outdated but it doesn’t affect your stay at all and the staff are amazing at cleaning and maintaining the room. Amenities are great, good facilities to use like the spa and pools. Could not think of one complaint during my stay here. I got what I paid for.

Overall experience is good!! Rooms are cleaned everyday. Walking distance to the seaside is less than 5 minutes. Just that there is no beach sand, just rocks. And there are a lot of crabs in the rocks. But if you’re a good swimmer, you can go a bit farther than where the rocks are.

Hi am currently staying at the Grupotel Hotel, a 4-star property in Ibiza. Unfortunately, the air conditioning in our room is not functioning properly — it does not cool below 20°C. We raised this issue with the hotel staff and requested a room change, but they informed us there are no available rooms at the moment. Last night, we had to manage with a fan, which was extremely uncomfortable. This morning, hotel staff assured us they would provide a new room after 2 PM, once another guest checks out. However, they insisted we check out of our current room by 10 AM and wait in the lobby until then. We requested to be provided with the new room first before checking out of the current one, to avoid being left without a room or comfort for hours. This situation is unacceptable given the standard expected from a 4-star hotel. .