Gumaya Tower Hotel Semarang

So happy to finally got the chance to stay at Gumaya TH again! And these are our experiences: ~ Friendly and helpful (all) staffs . ~ Huge parking area both outdoor and basement. ~Strategic Location in the center of Semarang City (Jl. Gajahmada). ~Clean and comfortable room. They also provide complete aminities, etc. ~ Smart TV is provided. ~ DELICIOUS breakfasttt!!! Really, this is one of our fav during stay in this hotel. Marquess Restaurant is really great, the place, food and service're verry verryy excellent! Thank you to Kak RIRI, for serving my kids with the hot chocolate, bread and ice cream. She is so helpful and friendly. ^^ ~ The Chatter Lounge also sells beautiful and delicious cake. ~ The kids club provides kids with lots of toys, and playground. So fuunn!!! ~ Nice swimming pool. We were very enjoying our stay at Gumaya TH and can't to visit here again! Very recommended! Thank you! @ gumayatowerhotel

A great hotel with an impressive lobby I stayed in a grand deluxe room for 2 days with my family, I've got a free lounge at 17th fl. Spacious room, Spacious bathroom with bathtub Breakfast was good, various menus.. they served local food, like Soto and Nasi Semarang, Korean food,, jamu, ice cream, fresh juice, porridge, and pudding.. The hotel nearby with many local food Soto, sate, ayam goreng, and coffee shop

The management here thinks it’s still 2008. They treat guests like they have no competition. We reached the lobby by car, and the bellboy offered no help to bring the luggage out of the car and bring it up the stairs. All they did was stare through the door in the comfort of air conditioning. Then when we finally brought the luggage up, they then offered to put it on the trolley and bring it up for us. There is also only 1 security guard checking the cars. Is there a manpower issue? Is management trying to cut costs? I requested a plate and utensils and waited 20 minutes before having to call again to ask where it was. Should I have gone down to the restaurant myself? Is this not a 5-star hotel? I would much rather stay at Hotel Tentrem or Padma Hotel. The service there is infinitely better than what I experienced within 1 day of staying here.