Gut Klostermühle

we came here for a peaceful getaway from the hustle bustle of city life, which we got… However, this came with a few unexpected adaptations. The man at the reception was very stubborn and slow, eg. could not tell us the estimated walking duration for getting to places around the resort. We arrived in the dark and were offered neither help with our luggage, nor exact directions. This led to us having to ask for help from a nearby farmer , who led us through the pitch-black forest to our cottage with a flashlight. The cottage was pleasantly arranged. Dinner was decent but too expensive for what we got, the spa was enjoyable, but there was only instant coffee available for 5€ which is slightly questionable.

Beautiful location, nice spa. We were surprised by the service : when we asked about the time our room would be cleaned, we were informed that the cleaning staff came only every other/second day. Considering the price of the rooms, this did not feel right. We had a gallery room, which we would not recommend in future because the bedroom area was under the roof and hot in the summer night (no air-conditioning) and the steep stairs are tricky at night if you need to use the bathroom ( located on the lower level). The restaurant was not open at lunchtime, which is not ideal for guests who come by train and have no car to get food elsewhere. (This information was not provided on the website when we booked.)

Pretty disappointed. We booked a 3-day stay to get some spa treatments and a little timeout from the busy city life. The timeout part worked, the spa part not. It is not possible to get any kind of cosmetic spa treatments here during the week! Which would have been nice to read somewhere (f.ex on their homepage) in advance. We had one massage, but that was it then. Luckily we had very good weather so we could hang out at the pool and go for walks. The breakfast is nice but exactly the same every morning and all over the hotel they only serve machine made or filter/ instant coffees. The included 3-course dinners are okey. Wine selected is small and very basic. Room is nice with a lake view but very warm in the summer (although we had a ventilator which helped).