H10 Las Palmeras

We were staying 8 days here, and were satisfied with their services. The interior and the garden of the hotel is beautiful. The staff was kind and flexible. The food was great, and the room was clean with a beautiful view to the ocean. There were many programs: volleyball, ping-pong, tennis matches, evening disco for children to entertain guests. Great goups were forged by the evening. Do not miss the smoking area at the evenings, you can find the funniest people there ;)

The hotel is lovely. Food is nice, service is great, facilities and daytime/evening entertainment are great. Location is great. However, a couple of things they can improve on: - The air conditioning in our room was terrible and it was so hot in the night. We asked reception twice to resolve it and they said it was fine, but it wasn't. - There were no inflatables allowed in the pool which makes it less fun for the kids. - There were about 20 tables available for the evening entertainment with a hotel of hundreds of guests. There is room available to move the stage somewhere else to accommodate more tables. Overall an excellent hotel apart from the above.

Hotel was in a great location, direct access to promenade through the pool area. Room was more spacious and we got a bigger room than expected, however the floors very dirty even when cleaners came which meant we couldn't walk around barefooted. We had three balconies, one with sun loungers which we used in the afternoon. It could have done with a little kitchenette. Animation team (Javier/Laura) was great and entertaining. Reception was very slow at times. There was a smell in the evening time which attracted cockroaches. Drinks in the bar were amazing. Pool area was lovely. We never had a problem getting loungers after 11am so there is absolutely no need to get up early and reserve these (which is not allowed anyway). The bigger pool was warmer than the smaller one. Depth of both pools were perfect. Wristbands for the room to get in and out of and pay for drinks was convenient. Much better than carrying around a key card. We had a nice view of the pool area and ocean. There was a variety of food each night and it was a different theme every night. Basically there was always something for everyone and I have one picky eater. As the location is right on the promenade, we went for a walk each night and didnt take advantage of the evening entertainment. There is plenty to do around the hotel. We used the tennis court by the promenade a few times.