Hacienda Real del Caribe Hotel — 4-Star Luxury Hotel in Playa Del Carmen, Mexico
★★★★ 4-Star Luxury Hotel

Hacienda Real del Caribe Hotel

Playa Del Carmen  ·  Mexico  ·  Avenida 10 Esquina Calle 10 Norte

4.3 1557 guest reviews

About Hacienda Real del Caribe Hotel — Luxury Boutique Hotel in Playa Del Carmen

Hacienda Real del Caribe Hotel is an exceptional 4-star hotel in Playa Del Carmen, Mexico. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.3 / 5

Erin Pankey
★★★★☆ Aug 2025

I actually realy liked my stay the room was pretty & clean Offered 2 waters and coffee maker The pool beautiful & clean. Room was clean. The only thing I would have liked is coffee so bring your own. Other then that I was pleased I would have stayed longer but they sold out

Amanda Sweeney
★★★☆☆ Dec 2024

If you're seeking a full-on Mexican fiesta, this hotel delivers in spades! The location? Absolutely top-notch. The customer service is decent by Mexican standards—those guys are really giving it their all. Now for the fun parts: the internet is so slow it might as well be delivered by carrier pigeon, and good luck finding beach towels—they’re like hidden treasure here. The real showstopper, though, is the nightclub just a couple of blocks away. Imagine having a private DJ in your backyard, serenading you until 4 a.m. every night. Delightful, right? Earplugs? More like optional accessories at this point. Let's not forget the room’s signature aroma, a charming mix that's still lingering around like an unwanted guest. On the bright side, the beds are actually quite comfortable, so if you can fall asleep amid the nightclub's serenade, you'll be in for a good rest. In summary, if you’re all about partying till dawn or have the hearing of a rock, this place is practically calling your name. Review crafted at 3.04 a.m., with J.Lo's "On the Floor" blasting in the background. 💃🏼

Yurii Nykonenko
★★☆☆☆ Dec 2024

Our stay at this hotel was underwhelming. The room 109 where we stayed had an unpleasant odor, and the internet connection was extremely unreliable. While some renovations are evident, the hotel still has a long way to go to provide a better experience. Additionally, guests must wake up at 7 a.m. to secure a beach towel. To top it off, the hotel is located near a nightclub, making it unsuitable for those seeking a quiet night's rest.