Haevichi Resort Jeju

The hotel is nothing like it looks. There is no beach nearby. The food options are very limited & they are very inflexible. The restaurants are closed most of the time even during regular hours. The resort pool doesnt open till 1pm. The other pool is so over full there is no space to even more. The staff is extremely untrained....especially to handle Non-Korean guests. Overall a terrible experience & should be avoided completely!! Its the worst so called resort I have ever stayed in!!

The hotel was clean and the staff were friendly, which we appreciated. However, a major downside was the strict and unexpected pool rules, which were not mentioned at the time of booking. All children — even those who can swim and are supervised by their parents — were required to wear life jackets in the 1.3m deep outdoor pool. During the lifeguards’ break, everyone, including adults, had to leave the water. On top of that, swim caps were mandatory in the indoor pool.

Avoid this hotel. My partner prepaid our stay through Agoda, but the hotel charged us for the stay as well and are ignoring our emails and are fighting our chargeback as well even though their own “evidence” states “Agoda” as the person responsible for paying. The property is nice enough although overpriced (in particular on property food and drinks), but the service is abysmal. This has been ongoing for 2.5 months and has still not been resolved. Avoid!