Hakone Hotel

Don’t be fooled by the “fortress” front of Hakone Hotel when you drive into the carpark. It looks sturdy and cold but you will see the concierge guys coming to you with a warm welcoming smile to greet you and help you with yr luggages! Such a perfect welcome! When you enter into the modern style hotel, you will be impressed by the interior design and gently greeted by the check in staff. We were very blessed to be upgraded to a junior suite. This being our final hotel stay before flying home, we were absolutely awed by this treat from HH! Thank you indeed from the bottom of our hearts! We loved the view of the lake from our room with a balcony. The beds n pillows are too comfortable & there were plenty of amenities. Very generous. It’s the first for us to be told to switch onsens at different time of the day so that both genders can experience the different features of each onsen. Very good idea! 👍 But I personally find these onsens a tat too hot for my relaxation. I think 2-3 C degrees lower will be ideal. The breakfast buffet was just excellent tho we wondered what happened to Japanese since we are in Japan 🤭. Around the HH there’s plenty to do- Pirate ship cruise down Lake Ashi, Togendai ropeway, hiking on either sides of HH around the lake, walking the skywalk suspension bridge etc… a perfect location. Thanks Hakone Hotel staff for this unforgettable experience! You will be highly recommended!

The hotel is situated in a gorgeous location overlooking lake Ashi wity pirate ships cruising the lake to the ropeway (cable car). Lovely views of the lake, large and comfortable rooms. What let’s them down are the food options - dinner portions are absolutely tiny, not particularly tasty and very expensive, so not a great combination. Also, very limited dining options nearby - more for lunch but hardly anything in the evening

The location is very scenic, right off of lake ashi. There are restaurants close by. The onsen is very nice. However the rooms are very outdated, and most notably, the hotel controls the AC level, you cannot adjust it. If you are an American and like air conditioning, this isn't a good option for you.