Hale Leilani Hilo 3BR cold AC

I live in Hilo but stayed here for a week while our hale was under construction, and this is a gem of a find! I would definitely stay here again, and I look forward to referring friends and family here when our place is not available or we do not have room. I stayed in the Pele Suite which has a separate bedroom and living area, and a small kitchen and bathroom. The views are spectacular, and you can hear the waves just outside your door - I love falling asleep to that sound. The rooms were immaculately clean and well maintained, the unit was fully outfitted and everything worked properly. In addition to watching for whales and passing cruise ships, you can also watch the surfers who are nearby from dawn to dusk it seemed. Always something interesting to see! A bonus which I did not read closely enough to realize beforehand, is that each afternoon the staff leaves a lovey breakfast tray for the following morning (or whenever you choose to use it). Fresh fruit, muffins, yogurt and boiled eggs offer great options for breakfast or brunch. Coffee, tea, milk and other staples were also supplied. Both the housekeeping staff onsite and the office (reservation) staff were a joy to work with. Always friendly and helpful, including for the many questions I asked the office staff since our stay was rather last minute. I did not capture inside photos, but the ones on their site reflect it accurately. If you will be in the Hilo area do not miss this lovely spot! One follow-up regarding the reviewer who said there were ants in the room. She was correct that you do not want to leave any food out, but those of us that live in the tropics know there will be ants no matter where you are if food is not put away securely. That and the geckos are just part of the package!

What a beautiful gem we found. We stayed for 4 nights. It was our basecamp to explore de area. Location can not be any better with beautiful beach views. We enjoy the sunrise from our bed! 5 min to Hilo. The closest beach is less than a mile away. We stayed in the Bamboo room. We loved it, comfortable, cozy, private and perfect for stars gazing. I only have one little sugestion...please add a full length mirror. Ah! And the breakfast 😋 simple but delicious. We enjoy our daily muffing along with the fresh fruit. We are definitely coming back!

The view from the room was awesome. Nice small table and chair outside the room screen door. Our door was bent up, and someone may have tried to break in before. It would not close completely. The room was a fair size, it was clean, and it had a small fridge and coffee maker. Fridge had milk, muffins, and fruit. The fruit was not ripe for 2 of the 3 days. Also, it had 2 hard-boiled eggs. Packaged great value apple and cinnamon oatmeal available. There was no internet or TV on the first day. Someone came to fix the internet and TV on day two. TV and the internet worked most of the time that evening. The pool was nice but was not cleaned until the day we were leaving. Parking was tough because the SUV had a very small space up on the hill, making it harder to park and to leave the property. There are a number of steps downward to get to the rooms, so if one is handicapped this would be a big challenge. There is a common area refrigerator for items to large for the small fridge in the room. There were a lot of ants in the room, so don't leave any food uncovered our out of packages. We had to adk for towels because there were only 2 towels and wash clothes for showering. There were 2 veach towels. The contact always responded and actually came to the room and tried to fix the problems. She was not able to fix issues, but she made a great effort. The manager compted one night due to all the issues with the internet and TV failures. On a positive note, we were able to see many whale steams from the porch, and that was awesome. Many little birds, a cat, and pretty lizards cane to visit. The location was great in Hilo. Even with all the issues, we would stay here again! If my husband, who is oxygen, is unable to navigate the steps, we would not be able to stay.