Halos Casa Resort

We stayed for a week in June and were absolutely stunned by how amazing it was. The rooms were spacious, clean, and had working AC. The food was varied and tasty, and snacks were available pretty much all day. The hotel had two bars — one by the pool and one on the beach. The beach itself was clean and probably the most beautiful I've ever seen. Sunbeds were free for hotel guests. The hotel staff were all incredibly welcoming and friendly. A special thank you to the animation team for making our stay even more enjoyable (special shout out to Kenny — what a great guy!). So yeah, thank you for everything — we loved the stay, we loved Sal, and I’m sure we’ll come back one day. P.S.: 2 grogue and 2 cola please :))

Great Service! The staff is amazing amazing amazing! Very kind, helpful and they will help without expecting any tip. Food at the restaurant is the best and cleanest you can have in Sal. The rooms are very clean and the lady that cleans not only does a great job, but she is extremely pretty! She should be playing a Hollywood movie or be a famous model! What to say for the manager - a real gentleman, that works hard all day and still smiles and salutes like it’s 8 AM. He helped us with our daughter when she was sick to prepare some home remedies! The animation staff is also amazing and helped us with babysitting! Thanks from the heart, you all made our stay very special!

After a week of horrible food and drinks, food poisoning (70% of the crew of 2 families), blasting disco music until 11:00 pm every night, and rooms without the most basic equipment, it's hard to find positives. Even the close location to the beaches (8min walk) was overshadowed with construction work at a neighbor hotel that is in ruins and they're tearing it down, with noise during the day. The staff is doing only their bare minimum, they're not trying hard to satisfy you. For the money we paid and expectations we had, this was a big disappointment and we don't recommend this hotel. We visited several other resorts in other countries, and this one is by far the worst. Food was the biggest disappointment, with all 4 adults and 3 out of 5 kids experiencing food poisoning, and hearing the same from other guests. My daughter had it so bad she had to go to a hospital and get an IV - two days of the 7 day holiday wasted 😣 The dinners are not ready before 19:30, which is too late for kids (exacerbated with the time difference). They obviously recycle the food which is not eaten the days before, and you can't sit outside in a larger group than 4 if you don't pay for gold visitor or what. Rooms are without any usable storage space (only broken cabinets without shelves), there are no hangers in the bathroom, no space to put your stuff, and the cleaning is so superficial that the apartment was smelling like s*** after the cleaning lady did the floor 😣 One even declined to change the protective bed cover after my daughter vomited on it, I had to escalate to other staff to have it (and then the whole mattress) changed. All in all, one star for this resort would be too much!