Harbour Oaks 123

We rented a condo at St Simon Grand #305. The condo was very pretty, immaculately clean and well equipped. The balcony was so spacious allowing wheelchair access with a beautiful view of the grounds and the ocean. The grounds were well kept and very nice. The heated outdoor pool was a bonus, access to the beach was easy, and felt very safe on St Simon. The check in and out and all communications were timely and very easy. Would highly recommend this property.

1306 Demere Rd. What a Treat! New construction, very clean, decorated extremely well, and a great location. Bedrooms, bathrooms and common spaces were awesome, and the pool....Owners make everything so convenient with a washer and dryer on both levels and the kitchen is well stocked. Our stay was superb, we will definitely be back.

While I have submitted several reviews on various businesses I have never left a negative review for any business until now. I feel it is important to pass on the issues we encountered. My family and I have rented dozens of properties on the St Simons Island over the years in various price ranges. The property we rented from Hodnett Cooper is without a doubt the most disappointing of all. We walked in the unit to find dog accessories scattered through out the unit. We are dog people, and do not mind pets at all, but dog toys, feed and water bowls, and dog beds were everywhere. One of the bedrooms closets was stacked with well used dog beds to the point the closet could not be used. Another bedroom’s closet floor was littered with the owners’ items as was the bath closet. None of the closet space was usable space for us because of the owners’ personal items. There were five adults in the three-bedroom unit with five bath towels and five wash cloths. The downstairs ceiling fan clanked so loudly when it was on that it was nearly impossible to sleep. All of the mattresses were worn out. The upstairs rooms were so warm that sleeping was difficult as well. After the second day we returned from dinner to find the air conditioning had stopped working. I reported to afterhours maintenance and was assured someone would be out the next day. Near lunch time after a couple calls to the office a technician arrived and told us not only was the unit not working properly downstairs but there was no air flow to the upstairs rooms at all. I realize mechanical issues can occurred at any time, but once we were told by the repairman there was not air flow upstairs, we knew this was not a new issue. I sent photos of the condition of the unit to the office, but it was never acknowledged, and when I ask an agent she told me she had not had an opportunity to look at the photos. After several conversations we did get moved to another unit but it wasted a day of our vacation. The agent just kept saying how nice the unit we were complaining about and they had received a complaint. We ask and were given an additional day at the new unit, but when I ask about compensation for less expensive unit I was told it was the same price. I had already checked pricing, and the unit we were moved into was on average over $40.00 per night less. And although it was through no one’s specific fault a siding crew worked all through the day repairing siding on the adjacent unit so we got to hear the pounding of hammers and saws all day. The workers then used the deck on the unit we had paid for to store tools, and take their breaks and lunch. We love St Simons Island and will continue to visit several times a year as we have in the past but never will we consider Hodnett Cooper to lease a unit.