Harper Palembang

Definitely one of the best hotels I have stayed around SE Asia. Staff amazingly friendly and hospitable, senior staff always around inquiring about comfort and requests. Highly recommend to stay here. Location near malls and facilities all available

HARPER Palembang offers a comfortable stay with modern amenities, clean rooms, and friendly staff. Its central location is convenient for travelers. The breakfast is delicious, and the ambiance is pleasant. Great value for money, making it a solid choice in Palembang.

I recently stayed at Harper Palembang, and while the exterior looks grand and inviting, my experience with the indoor quality did not match my expectations. Upon entering the hotel, the lobby gives off a luxurious feel, but once inside the room, the details tell a different story. The bed and pillow sheets had visible stains, which raised concerns about cleanliness. The towels looked worn out and past their prime, while the pillows were not fluffy and felt old, making for an uncomfortable sleep. Outside the room, the carpeted hallway had a noticeable damp smell, which affected the overall ambiance. These small but important details made the stay less enjoyable than expected. On the positive side, the staff were polite and helpful. However, for a hotel that appears grand from the outside, the indoor maintenance needs significant improvement to truly match its reputation.