Havana Cabana at Key West

The pool bar at Havana Cabana is an amazing spot to unwind and enjoy the Key West vibe. The atmosphere is laid-back and tropical, with great music and a beautiful setting by the water. The food service was a bit slow, but honestly, it was worth the wait. Everything we ordered was fresh, flavorful, and beautifully plated. The drinks were also fantastic and refreshing. Overall, a great experience — I’ll definitely be coming back!

We spent two nights at Havana Cabana. While the hotel is a bit off the beaten path, it's perfect if you're driving, with easy and convenient parking. The rooms are spacious, the bed is very comfortable, and the bathroom is modern and nicely designed. The front desk staff were professional, welcoming, and always smiling, which added to the warm atmosphere. There were, however, two issues that I believe could easily be improved. First, the music, it's far too loud, both in the lobby and outside, and sometimes goes on until 11:00 PM. Since we had early morning activities planned, this was a bit disruptive. Second, the breakfast setup. It's served from a food truck in a very warm area, which really lacks charm. It’s a shame, especially considering there’s a beautiful lounge just next door that could easily be transformed into a much more inviting breakfast space. For a 4 stars hôtel, it's not good at all... Aside from these points, it was still a great place to stay. The Cuban vibe was there.

My husband and I booked a room at this hotel for a weekend getaway to celebrate my birthday. We spent a lot of time carefully choosing where to stay, and Havana Cabana seemed to check all the boxes. Although it was more expensive than we originally planned, we decided to splurge because it appeared to be the perfect spot. However, on the morning of our reservation, we received a text from the hotel informing us that due to construction, our reservation had been moved to a different property. This came as a complete shock—especially with no advance notice or clear explanation. We immediately reached out to the manager to express our confusion and disappointment. My husband explained that it was my birthday weekend and that such a last-minute change would completely derail our plans. We asked about the possibility of a refund or any form of compensation, given the inconvenience and lack of communication, but were told none would be offered. To make matters worse, the hotel we were transferred to was entirely different—much larger, crowded with families, and lacking the boutique atmosphere we had specifically chosen. One of the main reasons we picked Havana Cabana was for its smaller, more relaxing environment, along with its pool and easily accessible food options. I can’t express how disappointed I am with how this was handled. I’m still at a loss as to how management feels it’s acceptable to relocate guests on the day of their stay without offering any sort of refund or consideration.