Hayal Hotel
Kazan · Russia · Ulitsa Universitetskaya 16 Kazan
About Hayal Hotel — Luxury Boutique Hotel in Kazan
Hayal Hotel is an exceptional 4-star hotel in Kazan, Russia. Guests enjoy a distinctive experience combining world-class facilities including restaurant, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
This hotel is really good, beds are super comfortable. Location is amazing.
To sum up, before I go into details: good location, good service, awful breakfast with ok coffee, not worth the price. This is a great hotel! It is conveniently located in the city centre, yet just a bit off the busy and noisy streets. The staff is very friendly and the service is good. Room service obeys the "do not disturb" sign, which is a rare thing (from my experience, even in Europe staff usually has a bad habit of entering the room despite any warnings...). The rooms are kept very clean. Even though it's good, it is not worth the price you're paying. The furniture feels very cheap, so as the sink and other bathroom equipment. The breakfast is terrible. Let me put it in a standalone paragraph, so that everyone sees it: The breakfast is terrible! Coffee was okay, so were some of the sweets and red peppers, but everything else was either not fresh, or you would never consider trying it. Who on earth has marinated fish for breakfast? Or pasta? Or steamed vegetables and boiled potatoes? Perhaps the people of Tatarstan Republic do, but I very much doubt their guests share that passion... Tomatoes and cucumbers were dried up. There was no fruit. At all. Not even a single canned peach. This hotel is exploiting the fact that it is one of the few good hotels in the city, even though it's not worth the price. However, you can find a hotel that's just a little bit further from city centre, with equally bad breakfast, but for about 2/3 of the price.
4am, I am awake, the nightclub next door has been blasting its base since previous evening. And for the second night in a row, it will certainly go on until 8am. My room is oriented east 103. With daylight and sunrise as early as 5am, the curtains are definitely too thin for comfort. I am almost happy it is a cloudy day so no direct sun light enter the room. I will be certainly here until 8am on internet regretting my choice. The nice equipment and iver sized room do not compensate for sleep quality. You might get luckier. If you like gambling, it is worth a try.