Heliopark Bad Hotel Zum Hirsch

Stayed at this fabulous hotel in the centre of Baden-Baden for the weekend. The staff are lovely and helpful, the rooms are spotlessly clean and well decorated inc a minibar and safe. Bed and pillows are very comfortable, the shower and toilet looked recently refurbished with lots of hot water and quality body wash/products. Breakfast is extremely good served between 7am - 10.30am in the 1st floor restaurant. Again the restaurant staff are wonderful. My room was well heated with a good-sized radiator, but the windows also opened for fresh air, so not stuffy. The hotel has an excellent spa on the 3rd floor with sauna and steam rooms. This was my first time staying at HelioPark and I will definitely stay again. If you are British and like a cup of tea, take your own kettle as there are no hot drink facilities in the rooms. Overall, I could not find any faults... thank you for a great stay.

(Stayed during a Rick Steves tour.) The room we stayed in was very nice and clean. The noise was limited even for the room location, and the beds were a bit hard, but nice. The AC was limited on power and we couldn't seem to control the temp in our room. We put on the lowest setting but it did not seem to make any adjustments to the room temperature. The shower was a bit confusing for an American at first but great water pressure. Provided a couple of shampoo/soap. No mini fridge in room. The area is in a great location to shops and restaurants and in easy walking distance to tons of shops! The breakfast was okay but difficult to get coffee and staff wasn't nice. The wifi could be a bit spotty at times. In the future I would be willing to consider staying again.

There is no parking!!! You have to walk at least 3 km to find the nearest 24 hr parking!. All the closest parking is pay by the hour. It took us driving in circles over an hour to find the underground entrance to parking many km away. Hotel has no air conditioning. You have to walk up hotels stairs in the lobby and in the hallways to your room. Rick Steve's travel recommended this place...only if you arrive by train or bus and plan to walk. Positives, hotel is old and decorated with chandeliers like you step back in time. Walking the nearby streets offer a lot of shopping and food. Breakfast is superb. Wonderful meats, eggs, fruit, breads and kaffees to choose from.