Henn Na Hotel Kyoto Hachijoguchiekimae

The hotel is very close to Kyoto station. We really enjoyed the experience of the check in/ out process being run by dinosaurs. You can pick the language that suits you, which was helpful for us, in English. Staff were helpful with the receiving of our luggage delivery and looking after our suitcases. I would highly recommend it as a place to stay as the staff are helpful if you do need them face to face. They are just a hotel room call away or can be called from the lobby.

Nice sized rooms and big beds. The dinosaur robots are very cool to come into get checked in by. Also attached to an Irish bar where you get 10% off if you show room key

The Hotel really close to Kyoto Station with easy walking distance. When we checked in, we were greeted by dinosaur robot and had to use a self check-in machine. Sounds cool, but unfortunately it didn’t work well for us. I had trouble scanning my passport and had to call the staff. The staff seemed rushed—explained quickly and left, even though I hadn’t finished the process. I ended up calling them three times because the machine kept failing and in the end they had to do a manual check-in. Definitely one of the more tiring check-in experiences I’ve had. I noticed other guests were also struggling with the machine. That said, the room itself was actually quite spacious and clean, especially compared to the usual standard Japanese hotel rooms. One nice bonus: they provided a foot massager in the room—such a treat after a long day of walking around Japan. The bathroom is also separated, which I personally really liked. So overall, the stay was decent, but the check-in experience needs improvement.