Henn na Hotel New York

Just checked out early this morning. Great hotel, comfortable room with slipper (which really helped as I never got slipper in business hotels in NA). Staffs were really attentive and helpful. Check in and out were very smooth. Be sure to book rooms with LG styler. It’s a life saver when you can iron, refresh and dry your clothes in room, and automatically.

I ended up at Henn na unplanned, a last minute booking - but it was very well worth it and from now on it will be among my first considerations for a hotel near times square. I had initially booked another hotel, however there was a mixup with my dates and when I arrived my original hotel told me I had no reservation and I had to find another hotel. I quickly phoned up a few hotels nearby, but Henn na Hotel was the only one that picked up on the first ring (unlike the other hotels that had me listen to an automated message where I had to try and navigate a menu). The sir at the lobby who picked up the hotel was incredibly nice. When I told him of the misfortune I experienced he gave me a managers discount out of kindness and also made his best to give me a room that was quiet so I could sleep well after a long night. He also made sure to give us extended checkout. The hotel is very minimalist, has a nice entrance (no lobby though), the rooms smell great, and the bathroom is clean. The toilets have bidets!!! Just as one would expect from a Japanese Hotel. All in all I would recommend you to give this place a try. It is also a 2 minute walk from penn station (excellent for anyone arriving by train). At night the neighborhood is decently quiet and safe (I did not feel sketched out). The provided bathrobes as well as bathroom slippers. It would be nice if they could provide a few more cups (they only give 2 paper cups). They also have a waterboiler and a refrigerator (no snacks in it)

This is a great hotel / concept - and the location is v tourist friendly. The downside of this is that if you get a room by the road you will have to sacrifice sleep - road rage does not take a break in NYC!! Luckily I managed to move to a (cleaner / more modern) room at the back even though it was “busy”. Good things about the rooms - the clothes steamer cupboard device is amazing, rooms are big for location / area, cleaned daily, and Japanese bathrooms are great. Downsides about the room - have to buy / stock your own water bottles as water machine rarely works / certainly not well enough to supply the whole hotel, no coffee machine etc (kettle and green tea), and if you came to London it would be the equivalent of taking a “holiday” bang in the middle of Oxford Street / Leicester Square - which I would not recommend.