Heritage By Serendib

It could be 5 star but maybe after they are done with renovations and setting up. I love where they built this place, the bed was great, the rooms are well sized and the showers are well built. The food was good, the drinks were cold. It's secluded I don't mind that at all as they have an amazing pool. We slept, are and played well. I would stay here for a week or months are not be bored. Amazing conference packages and set up, great service. The only con was the road to get there hope they can fix that and the lack of gas at dinner time. Bring repellant and room Also lovely Chinese garden Overall one of our favourite places

The food is good rice, chicken, noodles and the salad. However, the rooms are not so clean the bathroom walls have black residue for not being scrabbed over a long period of time. The bedings are not clean and always have stains. Beddings have turned brownish in colour and they should have been white. The carpets in the rooms are not clean. The place has potential and looks good from the outside. The attendance are kind especially at the reseption and resturant. Food: 4/5 | Service: 2/5 | Atmosphere

One of the waste hotel in malawi, wht ever they cook eat it silentely or else they will argue.heard more fighting sound inside kitchen .may be they are beating some inside . This is 9 th time staying here , only price is changing but service is worsening. I do not why people come and saty here..this was my last time .i will never visit here..