Hhk Hotel

Everything is very bad. 1. There are bed bugs in the room. In huge quantities. There is poison under the mattresses, but it does not save. On the first night we found a couple of bugs, but did not attach any importance to this. In the morning, upon careful inspection, it became clear that there are many of them, and they are everywhere: on the sheets, headboards, and sometimes even on the hair! We were lucky on the first night, the bugs were fed with the blood of other guests and by great chance they did not bite us. Of course, we asked for a room change. 2. The hotel staff is poorly focused on the comfort of the guests. After asking for a change, we were told that there was only one room. We went to look at it. It was in the same building, but visually no bugs were found, however, the room was smaller, the view was worse, we paid for a triple room, and we were offered a double. In response to these reasonable comments, the hotel administrator made a face of displeasure and said that so be it, they had another room. We went to look at it too, there were no bedbugs there either, but we do not rule out that they were removed right before our visit. The second room offered suited us and we decided to stay in it. It was worth seeing the administrator's reaction, as if he thought: "finally they calmed down." 3. "Glass breakfasts." Often, many products ran out or were completely absent, regardless of whether you came at the beginning or the end of breakfast. You can eat, but without pleasure. To conclude: despite the fact that they changed our room, bedbugs were there too. One of the nights they still bit us and left stains "in a trail" on our limbs. They may not be visible, but they filled the entire hotel. These are serious violations of sanitation, requiring attention from the authorities, since the hotel administration does not want to close the buildings and poison them. Pros: nice view, beautiful and authentic rooms, great location, decent price (if it weren't for the bedbugs)

Very Disappointing Stay – Not Recommended I stayed at this hotel for 4 nights and had a very bad experience. After my stay, I discovered what appear to be fake positive reviews, possibly submitted using my name or account on Booking.com without my consent — which raises serious concerns about integrity. As for the stay itself: • The air conditioning did not work on the first night. • The hotel is located near a train bridge, and the frequent sound of trains crossing made it difficult to relax. • On top of that, there was a power outage, and the generator noise was so loud it was nearly impossible to sleep. • The building is very old, poorly maintained, and located in a dark, isolated area that does not feel welcoming or safe. I do not recommend this hotel to anyone looking for a comfortable or restful stay.

I don't know where to start - the mold on the walls ? The receptionist smoking all night long next to our room ? The 110 years old mattress in a V shape ? The goulag' type of breakfast? The sewage smell ? If you enjoy living your life, avoid this hotel at all cost !!! My partner and I had tears when we first saw the room. Save yourself! Read the reviews.