Hi Surf Beachfront Resort Apartments
Surfers Paradise · Australia · 150 The Esplanade
About Hi Surf Beachfront Resort Apartments — Luxury Boutique Hotel in Surfers Paradise
Hi Surf Beachfront Resort Apartments is an exceptional 4-star hotel in Surfers Paradise, Australia. Guests enjoy a distinctive experience combining world-class facilities including beach club, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
The hotel itself was lovely. Beachfront views were absolutely spectacular. Pool was clean and lots of fun. Highly recommended place to stay.
The managers here were great when we found ourselves in the terrible 7F apartment. (Assigned by booking.com) They responded to our valid list of problems with 7F by moving us to 14E which was fantastic. We are not particularly fussy travelers but 7F was really not clean and usable, or set up for 4 people to stay for a week. The owners either don't know or don't care how bad it is. However the managers are great and have a genuine customer focus and couldn't have responded better. Moral of the story.... not all apartments in Hi Surf are the same. The managers are great.
It would be great if the Spas worked. There's always at least an issue with one of the Spas every time Im down. People spending good money on holidays shouldn't have to constantly tell Admin what isn't working. If the excuse is incompetency then that may explain it but that won't work as a reason.