Hilton Arlington National Landing

I stayed at this hotel for four days during a conference and the service was excellent. The front office manager Eric went Bove and beyond to assist me and I had a lot to ask! As well, the ladies in Starbucks and my lovely waitress for breakfast were very pleasant and welcoming. The rooms were OK and one of the rooms in my booking had mold in the shower.

The venue was nice to host the bike ride and all that was offered to our organization. The ride always looks nice when we ride into the hotel. The oly thing that was a downfall was the "rooftop". Seeing how big of a party we were and trying to fit us all in a room that fit about 150 people, I rather have just been in the basement. And the rooftop was probably hotter than anything. I've been to a few rooftop parties but they are all open not enclosed.

We were upgraded to a junior suite for our one night stay prior to an early flight at DCA which was nice but the room reeked of smoke. The hallway had that sour smoke smell and the room had a strong stale smoke smell. We attempted to call the front desk to try to change rooms but no one answered. Given that it was already after 9pm we decided to tough it out. Really disappointed because I did read many reviews before choosing this Hilton. We are loyal Hilton guests. We won’t return to this hotel. UPDATE- they charged us a $200 fee for smoking!!!! Trying to reach someone about this- really angry with Hilton.