Hilton at St George's Park

My stay was absolutely lovely from start to finish. The staff were friendly and helpful, and the service was truly excellent throughout my visit. ​The room itself was spacious and comfortable, and more than enough for 2 adults and 2 children to share. However, the real highlight of my trip was the spa. It was a truly amazing experience. I had initially booked a massage but was delighted to take advantage of a 40% off offer to add a facial. The spa staff were very accommodating with this last-minute change. ​My therapist, Hannah, was fantastic. From the back massage to the facial, she was an absolute professional. I felt completely relaxed and rejuvenated by the end of my treatments. I would highly recommend the spa and Hannah in particular!

I spent two days here for a work conference and felt compelled to leave a review to highlight how exceptionally well trained and helpful all of the staff members were. From breakfast to lunch and through the entire event they couldn't do enough for us. One senior staff member, Jennifer, was particularly helpful with attendees and is one of the key reasons we're looking to return to this location for our own annual conference. Her full team were also brilliant as were the evening drinks crew, though they were quite badly understaffed! I felt it needed to be said because there only seems to be people moaning about young people's inability to provide top level service, which the staff at the Hilton clearly showed to be nonsense!

I stayed here for 2 nights whilst working at an event in Derby. The location is decent and the hotel facilities and rooms were clean. The staff were truly excellent. I had a migraine come on whilst waiting for my food to arrive in the restaurant. The staff in the restaurant couldn't do enough. They sorted out me taking my meal upstairs until the migraine subsided and offered some water and offered some medication (although I had my own). The lady who helped me with this truly was an asset to the Hilton brand. So why only 3 stars? Well the room really let this hotel down. A hard creaky bed and some bathroom fixtures were not working correctly. For the price of the room, I felt a bit short changed, despite the excellent service I received from the hotel's staff.