Hilton Garden Inn Lecce
Lecce · Italy · Via Cosimo De Giorgi 62
About Hilton Garden Inn Lecce — Luxury Boutique Hotel in Lecce
Hilton Garden Inn Lecce is an exceptional 4-star hotel in Lecce, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
I have stayed here a couple of times. The hotel has a large and modern lobby. Hotel has many art pieces on display. On one occasion they gave me a free upgrade which was nice. free unguarded parking on the street surrounding the hotel. breakfast was good and the waffle batter consistency was acceptable.
Hotel is located on the outskirt of of the old city with plenty of street parking. Rooms are of good size, with comfortable beds, however the pillows are the worst pillows I have ever experienced. Employees whether at the reception or at breakfast are well attentive to customer needs. Buffet breakfast is standard similar to most hotels in south Italy with many sweets treats which is good for people that like sweets for breakfast. Assortment of bread, ham and cheese can be improved tremendously, we got better cheese and ham in some 3 star hotels. In general, I was expecting better breakfast quality as compared to other Hilton garden inns in North America, Portugal or other countries.
Stayed there for one night. First we where accomodated to a room with carpet on the floor. I told them I have astma and they changed the room to one with tiles. Nice move from the staff. After one night we discovered it was impossible to lock the balkony door. This is a security breach. On the balkony we discocered a lot off shit that we think is mouse/rat, but Hilton claim it is from Gekko according to a pest exterminator thwy paid around 3200 euros. We where accomodated to another room but we was kind off feed up, and this room was dirty and had mold in the shower. Then we asked for refund for the week we had booked, but they said we had to pay for the night we stayed. We paid, and tried later to make them refumd.They refused and claim Im treatning them since I informed them about action I will take if they dont. Totalt unserious administration at the hotel, it is worned down and have a low standard. Says everything about the quality of the people who has the responsibility for this place. Stay away. Hilton Lecce is more like a cheap B&B.