Hilton Garden Inn Lucknow

Highly Recommended Stay at Hilton Garden Inn Hotel, Lucknow! I had a really great time at the Hilton Hotel in Lucknow. The rooms were spacious, clean, and very well-maintained. The beds were extremely comfortable, making it easy to relax and unwind. The food was absolutely delicious with a wide variety of options to choose from — something for every taste! Overall, I highly recommend this hotel for anyone visiting Lucknow. Excellent service, great comfort, and an amazing experience!

Google review summary 4.3 7,590 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Trip.com 4.3/5 · 70 reviews Tripadvisor 4.8/5 · 1,917 reviews Reviews Search reviews ravi2006u 4/5 a week ago on Tripadvisor Stayed there for one night.They upgraded me to junior suite. Even allowed me late check out. All amenities present in the room. Good hotel. Great staff. Clean. Breakfast spread is good. Can be better in terms of food taste. Dipika ji Siraj chef Siddharth ji sumit ji Vikram ji And all FNB Department very helpful.

Not Worth the Price – Disappointed by Service Despite Good Rooms I stayed recently at Hilton Garden Inn, Lucknow, and while the cleanliness and room quality were quite good, these basics are expected at any decent hotel—especially when you’re paying premium rates for a 4-5 star property. Unfortunately, the overall service was disappointing: Room service was very poor. Whether it was a simple request like a Band-Aid or anything else, nothing came without repeated calls. One evening it was raining heavily and no Ola/Uber was available. I was just 850 meters away and requested the hotel to help with a pickup. They refused, giving excuses, which was surprising for a brand like Hilton. During dining, the staff seemed more focused on reminding guests to pay the bill rather than offering a warm dining experience. At least four staff members came, one after the other, just to remind me to settle the bill. No one even asked how the food was. At check-out, I politely asked if I could go back to the room for a quick change of clothes, or if they could provide a small space. The response was a blunt “you can use the restroom, no other place will be allowed.” Not something you'd expect from a hospitality-first brand. While the property itself is well-maintained, the staff attitude and service levels need serious improvement. I truly hope the management addresses these issues so future guests have a better experience.