Hilton Garden Inn New Delhi Saket

A Great Stay – Friendly Staff & Comfortable Experience From the moment we arrived, the staff were great—very friendly and helpful. On entry, there's a security process with metal detectors and bag scanners, which I actually appreciated. It gave a sense of safety and reassurance, so no complaints there. The hotel itself is lovely. The rooms are clean and comfortable with a great view. The location is perfect—within walking distance to everything, and it's directly connected to a shopping centre, which was really convenient. The swimming pool was a highlight: warm, clean, and well-maintained. If I had to make one small criticism, it would be about the buffet in the evening. While I understand we’re in India and local flavours are expected, I would’ve liked a bit more variety and perhaps some milder, cooler options considering it’s part of an international hotel chain. But I managed and still enjoyed the meals overall. In short: great hotel, fantastic staff, and I would definitely stay here again.

I recently had the pleasure of staying at the Hilton Garden Inn, Saket, New Delhi, and I must say that the front office team truly made my experience exceptional. From the moment I arrived, I was greeted with warm smiles and a professional attitude. The check-in process was smooth, efficient, and handled with genuine courtesy. Every member of the front desk team displayed a high level of hospitality, making me feel welcomed and valued as a guest.

The hotel enjoys a prime location with easy access to nearby offices and a direct entry to the adjoining mall—definitely a plus for business travelers and shoppers alike. The staff is courteous and the service is prompt, which adds a pleasant touch to the overall experience. However, the rooms fall short of expectations considering the price point. Many fixtures and furnishings appear dated, and some amenities show signs of wear and tear. The washroom fittings, especially the taps and shower system, are quite old and could benefit from modernization. Notably, the absence of a hand shower makes it inconvenient for guests who prefer a quick refresh without using the overhead shower. In summary, while the hospitality and location are commendable, the room interiors and bathroom facilities need significant upgrades to match the tariff and enhance guest comfort.