Hilton Garden Inn Waikiki Beach

Decent location. Rooms are nice. Great A/C. Water pressure was good. Microwave and fridge in room. No breakfast provided. Restaurant in lobby, and you receive a discount. Front desk usually has a line. Wait for elevators as well.

not to be dramatic but this hotel is nothing like me and my family had expected and not in a good way. Me and my family had stayed 2 night and my relatives had Hilton hotel points, one night was covered but we needed to pay 400$ for the second night. That is crazy!! this hotel also had come with nothing, valet parking was 55$ a day!! this hotel couldn’t even give free water. Breakfast isn’t even included you must pay 15$ PER person. when we had checked in we were already upset because the lady at the front desk was extremely hard to communicate and compromise with but as soon as we walked into the room we had seen that the bathroom has a sliding door with NO lock. the bathroom just has the toilet and shower and the sink is outside of the bathroom. Me and my family had also asked if we could check out just one hour late because we were going to a place somewhat far and wanted to see if we could come back. They couldn’t even do the bare minimum of letting us check out one hour late.one of the many other things that had us confused was the check out time is 11am and check in time is 3pm. 4 hour difference but we weren’t aloud to even have one extra hour in our hotel room. If you are planning to stay here for more than 2 nights this hotel is not a good fit whatsoever.

WOULD AVOID AT ALL COST. I’m a lifetime diamond member who lives in a Hilton 40+ weeks of year for the past 10 years. The rooms are tired out dated and not very clean. Air conditioning barely works and the shower water is lukewarm warm and low pressure. The elevators are impossibly slow and you will spend an u reasonable about of time waiting for your elevator. They have imaginary secret smoke detectors outside that will charge you $300 in spite of never smoking or even hanging out on the patio. Just read this hotels other reviews. They found a way to hustle existing guest to make up for the downfall of tourism….just charge everyone $300. It’s pathetic really and I wouldn’t be surprised if there is a class action lawsuit. They provide no verifiable evidence and I hope they are held accountable for their illegal actions. The staff are pleasant enough but not well informed or trained on how to run a proper hotel. There are plenty of cleaner, more honest and better in Waikiki.