Hilton Motif Seattle

This hotel is situated in a great location, close to Pike Place Market and the Space Needle. The ruins and hotel were clean. I wish they would include the RESORT FEE into their price instead of bringing it up at check in. The check in/ check out process takes to long. I world not recommend the breakfast buffet, COMPLETELY overpriced for less that average selection and quality. However, I would completely recommend this hotel for your stay.

I had a reservation for a city view, high floor, king bed. Got in around 11:30pm and was told that the specific combo of room we requested was not clean/available. Not sure how that happens when you know I’m coming and I came much later than standard check in time. They put us on a low, low floor and told us we could check back in the morning and see if anything had opened up. Usually I wouldn’t bother but it was a special occasion so I wanted it to be right. They offered us some drink and breakfast vouchers which I appreciated. The first room we stayed in was old and a little dingy. The ac didn’t blow very cold and the shower was one of those no lip ones so the entire bathroom floor was soaked every time. We went down in the morning and they said a room with our original combo would be available in the afternoon. We went and did our thing and came back and switched room. The new room seemed recently updated, was big, had nice carpet etc. The breakfast in the morning was actually very good. The bar doesn’t open until 4pm which is kind of a bummer. The construction is very confusing, you have to take an elevator up just to go back down on the other side of the hotel. The elevators are extremely slow. The location is GREAT, close to all tourist spots. I appreciate the staff doing the extra work to make it right by us, I would stay here again.

RESET YOUR EXPECTATIONS: The Hilton Motif is rated a 4-star hotel but it’s closer to a 2-star. We arrived at the hotel around 1:00 pm after a six hour flight and had reservations for two rooms. The two rooms were ready but the front desk representative said there was an extra $25 fee per room for early check in. She said hotel check in is 4:00 pm. I responded what’s the difference if the rooms are ready now? Moreover, I’ve been a Hilton Honors member more than 20 years and I’ve never had to pay a fee to access my room 3 hours early. She offered to check with the manager and have the fee waived. Our bathroom shower had no water pressure. We tried dialing 0 several times and no one picked up. Other Hilton 2-3 star properties like Hilton Garden and Hampton Inn have better bathrooms. The hotel offered each guest a complimentary welcome drink, high speed internet and 15% off in-hotel dining. We thought this was a gracious gesture by Hilton until we discovered that a mandatory $25 destination fee was added to the room bill, per day, which in part covers the cost of the ‘complimentary’ items. So my two rooms for two nights was an extra $100. On the positive side, the beds were very comfortable and the rooms were quiet and had a nice view. The hotel is centrally located and close to many downtown tourist attractions.