Hilton President Kansas City

Classic hotel in the perfect area of town. The rooms were quiet, clean and comfortable. Beds were comfortable, bathroom was spacious and towels and linens were nice. Air Conditioning worked well. Room was well appointed. Hotel is located in the Power and Light district of town, so tons of restaurants and entertainment options are nearby. Free tram is one block from hotel and goes to most of KC's main downtown attractions. Buffet breakfast was included with our room and was excellent each morning. Staff of hotel and restaurant were all friendly and very helpful. This is a very nice hotel and we highly recommend it.

The front desk staff provided truly exceptional service. When I requested a microwave to warm water for my baby's formula, they promptly provided one. However, the breakfast could be improved, as the food lacked flavor. The room felt somewhat compact, and the bed appeared smaller than those I have experienced at other Hilton hotels, like Hampton Inn. On the third day of our stay, I noticed a stain on the comforter, which was a slight concern. I contacted the front desk, and Victoria was very apologetic and assured me she would inform housekeeping. She also generously offered 10,000 Hilton points. Despite those minor issues, the location was excellent, and the parking was convenient.

Listen, I will say this. I booked this hotel for the secure parking as my cousin and I were moving cross country with most of our stuff in our cars. This hotel served the purpose of security and our stuff not getting stolen. However, I wouldn't stay here again. Simply because of the cleanliness of the hotel. Our room had multiple stains on the floor, on the walls, and I even spotted one on the inside of the curtains. Plus, on the wall side of the bed I slept on it was COVERED in dust. The shower floor was also stained. There was a hair in my cousin's bedding, and a strange tangle of red and black fibers on one of my pillows. I understand this is a historical hotel but that's no reason for it to not be clean. The rooms and beds were also a lot smaller than I was expecting for the price. We'd stayed in a Courtyard by Marriott and a Hampton Inn (also a Hilton hotel) and those rooms were clean and were up to par with what I had paid. Thankfully, while a couple of reviews mentioned bed bugs we didn't experience that. The breakfast was also not worth the $15 a person that I paid for it. It was buffet style and while it offered some good options (I'm a huge fan of breakfast tomatoes and was pleasantly surprised they had them included) but most of the food was a little bland, the eggs weren't done, and the coffee wasn't that great.