Hilton Vacation Club The Modern Honolulu

A nice hotel in a convenient spot. Maybe not quite as fancy as a few of the neighboring ones, but has a nice pool if you're looking for that. The rooms have a modern island vibe and the other amenities were more than satisfactory. The only thing I would consider carefully is the view categories. Ours was classified was partial ocean view and it was more an overlook of the upper sunset pool beach thing they have. Perhaps higher floors can see more. Overall recommend if you're not planning on spending all your time in your room... Which you shouldn't. Short walks to Waikiki beaches, Ala Moana mall, and Magic Island are all locations I'd suggest spending most of your time.

I stayed here in early May. Although the official check-in time was 4 PM, we were welcomed and checked in at 2 PM without any issues—and even received an upgraded room. The room was clean, modern, pleasantly scented, and housekeeping was provided daily. The environment was quiet and peaceful. There is convenient parking available on the lower level of the building. I can confidently recommend this hotel. The location is excellent—just a short 5-minute walk to Waikiki Beach and close to many restaurants. We will definitely return.

Okay so this has nothing to do with the customer service or Hilton- this is strictly on the ACTUAL hotel. The bed was honestly one of the worst beds I’ve ever slept on in any hotel. We checked with the front desk and they didn’t have any mattress toppers available-they’re in the process of renovating the owner rooms - I’m not sure if all the rooms were already renovated but the bed we had felt like we were sleeping on a box spring. The parking is also a nightmare. If you come on a weekend you can forget parking in the garage. You have to go park across the street and pay an extra fee for parking - they delete the daily fee however it’s more expensive to park across the street. We overhead from a front desk employee that they add access to the lot across the street onto your room key however we were literally stuck inside the garage and had to pay another fee for a lost ticket - which we had, but the parking meter said it wasn’t found. The thing about the parking lot across the street has absolutely nothing to do with Hilton or the modern- but for such a small lot the modern has it needs to be restricted to hotel guests only- especially on the weekend. We only had issues Friday and Saturday with parking as opposed to the rest of our trip, but it’s something that ended up putting us in a sour mood , and if we would have known about it from the start at check in we would have felt better. We parked out front and came in to the lobby Saturday night and the front desk agent said “oh are you wondering about parking?” So it’s definitely an issue that needs a fix. There’s also a welcome package we were not made aware of with leis and water bottles until the last day of our trip… The staff was very nice and friendly - and with the issues with the parking we did get credited everything back to us, just it was extremely frustrating in the moment. Definitely not the worst hotel in the world however we would absolutely look at different locations on our next visit to Hawaii- there’s many other Hilton hotels literally right next door to this one.