Hipotels Cala Millor Park

From the very first day to the end, everything was perfect. The staffs were son kind and so funny, they did everything to make us satisfied. Room with the sea view was wonderful and it was well equipped and so clean. Everyday on time, cleaning staff cleaned our room, changed the towels etc. breakfast and dinner was really so rich that we were able to find many foods that we loved. It was a great experience. It was so close to the beach and the beach was amazing as well, both beach and the sea floor was sandy and playing with sand provided enjoyable time to my daughter. I will definitely be there next time again.

This is our second visit to Cala Millor Park. First off, the entire staff is great. Everyone is very friendly, helpful and inviting. Everyone gives their all. The 4 star rating has nothing to do with the hotel or staff, but the demographic of guests. The first time was around May 2023 and the all-around experience was great. The food, the atmosphere. Very relaxing. Now, in June 2025, it's different. The main demographic is young German families with at least 1 to 2 kids. This consists of at least 90% of the guests, and it has been noticed. The dining area is overrun at certain times. It is impossible to have a decent dining experience with the circus that goes on. Loud and almost unbearable at times. It's important to learn the peak times to avoid the circus, so you can maybe have a halfway decent dining experience. The rudeness of some mainly German guests while dining is another issue. If you have a good idea how personal space, patience and space awareness works, you will be taken advantage of. You will be cut in line or boxed out. I have never had so many people squeeze next to you trying to get their scoop of food while I myself am trying to carefully to put some on my plate. I feel at times like I am in a third-world country and everyone is fighting for the UNICEF food handout. The food is still pretty good, especially on Fridays when they serve tacos. Having had a room on the 7th floor and now having one on the 3rd have proven now how thin the walls are. Hearing children run back and forth at 7:45 in the morning is always a great way to start your day. Or in the hallway when little Linus isn't listening, again. In the future, I might have to try an adults hotel again. It's hard to say that I would never come back since the service is so friendly. Really great. Nonetheless, if you have kids, this is probably the hotel for you. They have a ton of kids activities.

One of our worst experiences with a child – deeply disappointing and frustrating. We booked this hotel based on its advertised child-friendly facilities, as we were two families traveling with one-year-old babies. This was a very special trip for us — our sons were meeting for the first time and celebrating their first birthdays. From the very first interaction at reception, the staff were shockingly rude and unprofessional. We contacted the hotel in advance regarding an issue in the confirmation document and received no response. The issue is initiated by a Booking.com bug that displays the wrong number of guests in certain cases despite the full payment and is explained in this video https://youtu.be/kfZf-8u9ELQ. But upon arrival, instead of a warm welcome after a long, late journey, they immediately brought up the exact issue we had messaged about — clearly having read our message but deliberately choosing not to reply — and demanded a substantial extra payment in front of our families and tired children. This issue is not uncommon when booking a room with a child, and previous hotels handled it with understanding and professionalism. But here, we were forced to pay nearly half of the original booking cost again, just to be allowed to continue staying in our rooms. Even Booking.com sided with us, but said the hotel refused to cooperate. The overall experience went downhill from there. The hotel itself is outdated and extremely average — nowhere near the quality we paid for. The food was bland, repetitive, and of low quality; we had meals included, but ended up eating out every day — even for the children — because there was simply nothing suitable for them on offer. Restaurant staff were consistently rude. Every time we asked about a high chair, we were told (with attitude) to “go find it yourself.” The pool was tiny — more like something from a private home than a resort. The poolside snack bar was almost always out of proper food, and we had to leave the hotel even for basic snacks. As for simple things like pool towels, you had to fill out a form, leave a deposit, and you could only exchange them every three days — all under the name of “protecting the environment.” But in practice, this policy felt like a way to cut corners while disrespecting guests. We understand the importance of sustainability, but guests should be offered the option to reuse towels — not be forced to keep wet ones, especially when traveling with small children who require more frequent changes. In short, this hotel felt like a cheap, poorly-managed 3-star, not worth the money, not child-friendly, and certainly not guest-friendly. We will never return and strongly discourage others from booking here. In fact, this experience was so disappointing that we had to plan another trip — just to erase the bad memories from this one.