Hivernage Secret Suites & Garden

A beautiful hidden away place, perfect for relaxing but near enough to see the sites of the Medina and Souks. The staff are so attentive and cater to your every need. Cannot recommend them enough. We had a fantastic stay

My fiancé and I had a wonderful stay at Hivernage Secret Suites. The staff were exceptionally attentive and warm throughout our 4 day visit. What we loved: - The hotel is incredibly peaceful and relaxing. We never heard any disturbing noise or unpleasant sounds. This was important for us, as it made it easy to rest well and decompress after busy days. - Breakfast was lovely each morning, fresh and with various options. We also had lunch there once, and the food was very good. - Our Junior Suite had a spacious balcony. While we didn’t use it much due to the heat, it was nice to have private outdoor space to enjoy in the evenings. - The location is excellent. It was easy to get around with ride-share apps, and we could walk to the Medina (about a 20-minute stroll). Having a car was also convenient, as most places we visited were a 5–10 minutes drive away. - The staff was excellent. From the housekeeping staff who kept our suite spotless, to the manager who greeted us every time we returned, everyone was friendly and clearly dedicated to making guests feel welcome and comfortable. What could be improved: - The room felt a bit dim at times and didn’t get much natural light. Adding more windows, or offering guests options for sunnier rooms, could help. - The AC unit was leaking some water during the first two days. Once we reported it, the staff promptly brought in a technician to fix it, which we appreciated. Overall, we’d rate Hivernage a 4.6/5. We would happily stay here again and recommend it to anyone visiting Marrakech looking for a quiet, serene, and luxurious place to stay. Thank you to the entire Hivernage team for your kindness and hospitality!

I was there with my colleague to attend PURE 2024 & the guest house was perfect for us . We got a nice large room with a cozy balcony. The housekeeping was flawless & our room was kept spotless and clean for the 5 nights we stayed there. The breakfast buffet was fair . The staff were amazing and happy to accommodate any of our requests. They even helped us with a Taxi to Casablanca for our departure.