HM Ayron Park Adults Only

This hotel is not a perfect 5 star but it does MANY things very well. Great staff, clean all through, absolutely wonderful food - i looked forward to dinner each night, clean and comfy sun loungers. Loved the rooftop area - nice and chill. I felt like a valued customer. What I can't rate so highly was the aircon in the room which was adequate but could have been more powerful. Also, the vicinity of the hotel could improve by providing more litter bins and places for men to urinate. It felt a little seedy for this reason. I discovered it is the party place for Germans.

One of the best hotels I have stayed in. We had a studio apartment. Very spacious and clean. Big balcony. All equipment you need provided. Really good breakfast selection. Dinners were a bit hit and missed for my liking. Amazing spa, sauna, gym and pool facilities. Like 5 of them. 3 on the roof tops. Pool opening times are a bit short. 10:00-19:00 But I get security and cleaning reasons. Definitely coming back if we visit Mallorca again.

Extremely Disappointed with Service We stayed at Hotel HM Ayron Park for one week in June and were very disappointed with several aspects of the service. We expected something entirely different from a self-proclaimed 5-star hotel. Unfortunately, our experience fell far short of that standard. Compared to other hotels in the area, HM Ayron Park is priced at the higher end, but the service does not reflect this at all. What we received was far from what you would expect in this price range. The waitress at the restaurant treated us rudely just because we brought drinks from the hotel’s own vending machine instead of ordering from the restaurant. This is completely unacceptable – the drinks come from the same hotel, and this attitude was petty and unprofessional. Restaurant staff were blatantly disrespectful – they removed our plates without asking, even while we were still eating. This happened repeatedly and showed a complete lack of basic manners and proper training. As paying guests, we expected at least a minimum level of hospitality, which was absolutely not delivered. The pool was supposed to be open until 19:00, but signs were already up at 18:00 saying it was closed. This is misleading and unfair, and it seemed like an intentional way to restrict guest access without explanation. Hotel staff kept closing the sun umbrellas without asking nor considering that guests are still lying there and enjoying the sun. This happened multiple times and created a sense of urgency which led us to believe they wanted to close up early. We would highly advise management to address above points as fast as possible as they pose a significant deficiency in quality, service and hospitality.