HM Martinique
Magaluf · Spain · Tirso De Molina, 1
About HM Martinique — Luxury Boutique Hotel in Magaluf
HM Martinique is an exceptional 4-star hotel in Magaluf, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, gym, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.5 / 5
We were 3 40+ females. Really pleasantly surprised by this hotel after reading some reviews. Location was perfect, just off strip. Hotel was clean and all staff were really lovely, helpful and friendly. Food and drinks were good - we were all inclusive in a room for 3. Already decided to book again next year. Pools/sunbeds are really nice. Mainly a younger crowd but also a mixture of ages. Would recommend 100%.
The staff was mostly rude, incredibly inconsistent. We were in the outdoor pool, where there were no signs indicating anything. There were English guys with music blasting loudly, disturbing the peace. They were passing the rugby ball from one side of the deck to the other, not caring if they were "hurting anyone." Seeing them doing everything they could (even diving), and the lifeguards not calling anyone out, I kicked the ball a little harder than I should have, causing no harm to the facility or anyone. From there, all hell broke loose. The manager of the kiosk near the pool, named George, arrogant and quarrelsome, called us out with vehemence and sometimes rudeness, raising his voice and acting superior, as if he were the owner of the hotel, despite the fact that we hadn't slept the night before due to the constant noise of drunk people in the hallways (which we reported to the receptionist), George is a despicable person, who thinks he's superior and verbally assaults the kids just because he's older and because he works there, when in reality his main job at the hotel is making drinks. I recommend that you be careful in the pool and don't bump into him because he gets annoyed easily and is very irritable; a truly despicable person. I told the receptionist and asked why they don't put warnings for the English people, especially since they shout in the hallways at night, and the music is also blasting at night. The receptionists pretended nothing was happening, didn't give me any response, ignored me, and showed little interest in one of their guests' requests. The staff, including the entire housekeeping manager, need a complete overhaul.
Stayed here from 16th to the 23rd of july with friends. Staff were so rude it was like they didnt want us there, one even threatened my pal over a €1 euro plastic cup and one of the life guards got up in another mates face for jumping in the pool. Seems the rules only apply to some people as many had speakers on their balconys blasting loud music but when we did it the main blonde guy stormed into the room threatening to kick us out. You cant buy snacks from their own tuk shop and eat em round the pool without being moaned at either, i bought water. Yes water and wasnt allowed to drink it round the pool only the €1 cups for alcohol are allowed. Honestly dont come here if you want to relax as its just a party hotel with no respect for peace and quiet. Definitely better places to go to relax and way better places if you want to actually have fun and mess around as neither are possible here. The rooms are pretty average, they are just about clean and thats all that they have going for them. Our shower drain didnt drain so the bathroom floor just flooded which was great aswell. Lastly the AC doesnt work well and makes you very ill if you leave it on over night and the walls are paper thin so good luck sleeping lol. Absolutely shocking place whole staff need to have a turnover lol