Holiday Inn Club Vacations Holiday Hills Resort Branson by IHG

Wonderful hotel/suite. It's 15-20 minutes from the strip, but that also means it's nice and quiet. Only thing keeping this from 5 stars is some of the furniture needs to be updated and a good deep clean on the little details. Nice beds, pillows and bedding. Kitchen is a huge plus. Definitely would recommend. We'll probably be back.

We stayed here for a week. The rooms were nice, the staff were pretty nice. The WiFi SUCKED!! Hardly worked 90% of the time. The washing machines were either dirty and smelled funny or didn’t work properly. The location is decent, off the strip and easily accessible from the road. The views from the property were nothing to rave about. Family friendly.

I did not see my stay posted in its usual location on my IHG app. Not sure if that was deliberate or if there is just a delay in posting, but this was my experience: I do recommend staying here. We, for the most part, enjoyed our stay, however, there is room for improvement. First, I was not greeted with the usual smile or “Thank you for being a platinum member” nor offered the usual complimentary snack or points. Could be because it is labeled a “resort” and I am not a member of the resort itself but I did book it through IHG and wherever I have stayed when booking with them, this is the typical greeting. The woman checking in the other guest, however, was very welcoming with the man she was checking in and did thank the guest for being a member. Secondly, the resort is very nice. The villa was spacious. The individual who checked us in wrote the villa number down and upon arriving, we were looking for the way it was written, not realizing it was referring to adjoining rooms. Simple misunderstanding on our part but it would have been nice to be informed this was the set-up having never been there before. Again, the resort was nice. I agree with reviewers that an update would be nice, but it provides everything you need. Ours had a full kitchen, living space, separate bedroom and bath and the adjoining room had a small refrigerator and microwave. The adjoining room had a separate bathroom while the main suite had the tub and shower in the room which I personally am not a fan of, but it is what it is. I would recommend staying here because though not in the middle of everything in Branson, it is located close enough to it and of course golfing is at its backdoor. I would also recommend if you stay here to request a room on the upper levels because you can hear everything, and I do mean “everything” when referring to movements. I recommend the hotel places families with young children on the lower floors because of their tendency to run and jump. I was told they would speak with the people above us and was offered the possibility of our being moved. I’m not sure what was actually done because we were not moved and the noise above us did not stop. I do not blame the hotel necessarily for this as they are not responsible for people’s children and they may not have had a place to move us as they seemed relatively busy. It just made the stay a little less relaxing. Yes, we could have made a bigger deal about it, but that’s not the kind of guest I am. I realize everything is not within their control, but what they can do, the expectation is that they do it to make sure all guests feel welcomed and are accommodated to the best of their ability.