Holiday Inn Cucuta by IHG
Cucuta · Colombia · Entre Las Calles 11A Avenida 2E Esquina
About Holiday Inn Cucuta by IHG — Luxury Boutique Hotel in Cucuta
Holiday Inn Cucuta by IHG is an exceptional 4-star hotel in Cucuta, Colombia. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
I recently stayed at the Holiday Inn Cucuta by IHG hotel, and it was truly a wonderful experience from start to finish. The property itself is well maintained, with comfortable rooms and excellent amenities. But what really made my stay exceptional was the outstanding service. I especially want to recognize Mr. Max, who was by far the best person and employee I encountered during my visit. Max went above and beyond in every interaction, whether it was answering questions, offering helpful recommendations, or simply greeting guests with genuine warmth and kindness. His professionalism, attentiveness, and positive attitude made such a difference and truly elevated my stay. If you’re considering a visit, I highly recommend it and be sure to say hello to Max. He’s a remarkable person and a credit to the entire hotel team.
Great service, the people makes the difference, Max in the bar is the best!!!
The room was very comfortable. It had in-room air conditioning which was highly needed in this city. The shower was instantly hot. That was nice. I don't have anything bad to say. It was worth it. There were a few things that upset me, but that was my personal feelings. As a whole, the hotel is very good. I personally didn't like the food offered at breakfast, but that's because I am American. I am sure a Colombian would have highly enjoyed their choices.. The only thing I could say about this hotel is that you must call ahead of time to negociate which people you are allowed to bring to the rooms. I was allowed to bring my wife, but her father in law nor her cousin was not allowed in the room. We tried to being my wife's nephew to the room so we can change and shower quickly which was only 25 minutes max and they wouldn't allow the boy in the room without a notary from his guardian. I was highly upset because we had to keep the boy in the lobby while each of us showed and dressed individually and one stayed in the lobby with the boy. Also there are no public washing machines so every article of clothing, if you need washed, will cost you individually.