Holiday Inn Express Ahmdabad Prahlad Nagar by IHG

The room was immaculately clean, with fresh linens and towels, and the housekeeping staff did an excellent job of maintaining the room throughout my stay. I was also impressed with the room's amenities, including the flat-screen TV, mini-fridge, and complimentary Wi-Fi. The hotel's attention to detail and commitment to providing a comfortable and enjoyable stay were evident in every aspect of the room. Good healthy breakfast options in morning. The room exceeded my expectations in every way, and I look forward to staying here again in the future.

The manager there is superb. Although I mistakenly booked this hotel, understanding it to be a 5-star Holiday Inn. I lost my luggage there because someone else took it by mistake. But the manager is a gem. He didn't shout or panic. His whole focus was on recovering my luggage and helping me catch my flight on time. This happened on November 6, 2023. Now I am in a different country, but I still thank him. It was long overdue. Thank you; I don't remember your name, but honestly, thank you so much. People like you deserve to be a GM someday. I honestly apologize for taking so much time in thanking you.

My recent stay at Holiday Inn Express Ahmedabad had its highs and lows. On the positive side, the customer service was exceptional—the staff was friendly, attentive, and went out of their way to ensure a comfortable stay. The food was also a highlight, with a great variety and delicious flavors that exceeded my expectations. However, the cleanliness of the room and common areas could have been better. While it wasn’t terrible, it didn’t quite meet the standards I expected from the chain. Overall, the excellent service and dining experience made up for the shortcomings, but I hope the cleanliness aspect is improved in the future.