Holiday Inn Haydock M6 Jct23 by IHG

We had a lovely one night stay here. We chose this hotel as it was close enough to walk to the races. The room was clean, spacious, & the air conditioning was fab! We ate in the evening & it was really good, as was the full English breakfast. Staff were friendly and helpful too. Plenty of parking & no charge for it!!

I stay here for work and most of the time I arrive tired and ready for bed. I’m always greeted with a super friendly smile and really easy check in. Kyle on reception is an absolute gem - not sure how it keeps happening but seems to be the only one who’s working when I arrive. Thanks Kyle! Sometimes after a long stressful day, a friendly smile is all you need.

Room was good, food was good parking was good. The staff when I checked in didn't link the IHG account despite being asked. I asked again in the morning but still not done. For this reason I'd personally consider other options next time. A few days later I contacted the IHG helpline to resolve the rewards issue and the hotel denied I'd been there to the call operator. Good option location wise for the races. Near main M6 so a good location if you're on a long drive south to north. But not if you're an IHG member. Don't expect your rewards. The morning staff even acted as though they didn't know what I meant. Took my details but nothing.