Holiday Inn Leeds Garforth by IHG
Leeds · United Kingdom · Wakefield Road
About Holiday Inn Leeds Garforth by IHG — Luxury Boutique Hotel in Leeds
Holiday Inn Leeds Garforth by IHG is an exceptional 4-star hotel in Leeds, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including bar, gym, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
I came across this hotel by accident, I hope all my future accidents are like this. Rooms are comfortable and clean, staff are amazing! Ben, Zoe, The breakfast girls and reception staff, Charlie and especially Sam. Made me feel so welcome throughout my stay. Good selection of beers at a reasonable price. Really good food and the breakfasts are really good. Plenty of choice to suit everyone's taste. Thoroughly enjoyed my stay......Thank you all.
Generally its not a bad place, dropped the room rating down, just because there was a bottle of previous persons shower gel left in the shower, a couple of the small milks had been opened. Never given option of food or breakfast (so unsure if they do it), and not given prices for the gym and pool (is it free with the stay???) But it was in a nice bit of grounds, another pub across the road, 5 min drive from a small group of shop, maccies etc.
The staff are lovely at this place, clearly not enough of them as they are all running from one department to another they can’t do enough for you. The one star is for the GENERAL MANAGER LOUISE (I know this from her name badge) she stood shouting across reception at a member of staff in front of me and my colleagues. In my opinion unprofessional and uncalled for there are closed doors for these kind of conversations. not acceptable, verbal abuse. I will be reporting to IHG.